Follow Up Advice

We will arrange for a specialist advisor to visit you at your business to provide follow up one to one business advice in the following areas:

Growing Your Market

• Capturing information on your customers and keeping in touch
• Understanding market trends
• Making your marketing budget work harder
• Working with partners
• Making the most of the media
• Standing out in a crowded market place

Business planning

• Making your business sound to external influences
• Maximising profit
• Sources of finance
• Helping you creating a simple business plan
• Developing a contingency plan

Service development

• Meeting visitor needs – the visitor journey
• Best practice housekeeping standards and systems
• How to deal with and respond to complaints

Meeting the needs of disabled and less able visitors

• Making the Disability Discrimination Act work for you
• Understanding the four ‘A’s to communication – accessible, appropriate, accurate, alternative
• The benefits of providing an accessible web site

Caring for the environment

• Top tips for greening your business
• The benefits to your business and guests

These visits can last from half a day to two days depending on your requirements. We will also be able to direct you to other sources of help, for example Business Link London.